Your WordPress website will be fully managed for you all day, every day.
- Weekly reports
- – Weekly reports provide full transparency into updates, uptime, backups, security and performance.
- Weekly plugin, theme & core file updates
- – Our team updates your WordPress site every single week when traffic is lowest
- Emergency support
- – Our team is global and 24/7, including weekends, so if a crisis comes up, we’ll handle it quickly. We mean it when we say we’ve got your back!
- 24/7 uptime monitoring
- – Automated site checks 24/7 plus a team of WordPress experts available to help at any time, day or night.
- Improve Site Security
- – After reviewing our initial health check report on your site, we improve your security by installing a web application firewall, a brute force attack blocker and a malware scanner and monitor. We also secure your WordPress login page by changing the URL and adding an additional security question to your registered users login.
- Cloud backups (1x daily)
- – Your backups are saved daily on our secure cloud storage using Amazon S3 infrastructure. If anything happens, we have your core files and database stored remotely for easy access and 1-click back-up.
- Google Analytics integration
- – If you need access to robust visitor analytics, our team will connect your site into Google Analytics so you can review visitor behaviour (without any privacy concerns).
- 60 mins of website improvements/edits per month
- – Includes 60 minutes of development time per month for those small ongoing changes and improvements you may need. You can choose to use this at anytime during the month and requests can be posted into your customer portal, most of which are completed and implemented within 48 hours.
Maintenance Plus includes:
- 90 mins of Website improvements/edits per month
- 24/7 Support Ticket cover with priority response times
- Performance Tune Up – Improve the speed your website loads
- – Slow page loading times are common for WordPress sites. We will tune up your site to speed up page loading times. You will then benefit from an enhanced user experience and an improved SEO score.
- SEO Optimisation – Improve your sites organic search visibility
(‘Maintenance Plus’ Plan only)
- – We will carry out an initial SEO audit on your website and do the necessary work to improve your search visibility. We share the before and after reports with you in your customer portal and continue to monitor ongoing.
We are able provide such a great price / in-depth service on this plan assuming a subscription of 6 months or more.