Priority support for WordPress websites with eCommerce, membership, multilingual, staging, or advanced functionality.
INCLUDES: All services from Maintenance Plan
- Weekly reports
- – Weekly reports provide full transparency into updates, uptime, backups, security and performance.
- Weekly plugin, theme & core file updates
- – Our team updates your WordPress site every single week when traffic is lowest
- Emergency support
- – Our team is global and 24/7, including weekends, so if a crisis comes up, we’ll handle it quickly. We mean it when we say we’ve got your back!
- 24/7 uptime monitoring
- – Automated site checks 24/7 plus a team of WordPress experts available to help at any time, day or night.
- Cloud backups (1x daily)
- – Your backups are saved daily on our secure cloud storage using Amazon S3 infrastructure. If anything happens, we have your core files and database stored remotely for easy access and 1-click back-up.
- Google Analytics integration
- – If you need access to robust visitor analytics, our team will connect your site into Google Analytics so you can review visitor behaviour (without any privacy concerns).
+ Protection Plan
- Unlimited 24/7 website edits
- – Unlimited edits do include edits to content, changing plugin settings and CSS adjustments. They do not include custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD (or other image file) to WordPress or building out a new website or subdomain.
- Security optimisation
- – Finally, a team you can fully trust with protecting WordPress. Our WordPress security service is second to none.
- Cloud Backups (2x daily)
- – Your backups are saved daily on our secure cloud storage using Amazon S3 infrastructure. If anything happens, we have your core files and database stored remotely for easy access and 1-click restore.
- iThemes Security Pro premium plugin
- – The iThemes Security Pro plugin is one of the most robust security plugins available in the WordPress ecosystem. Whether you have a current security threat or are just a smart WordPress user who wants to proactively defend their website, this plugin has all the bells and whistles to stop hackers, spam and malware in their tracks.
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- Priority support
- – Your website edits are funneled into a VIP queue and handled faster! The perfect option for those who need updates to have on their website quickly.
- Speed optimisation
- – You can fully trust our engineers to achieve loading times under 2 seconds. Our WordPress speed optimization service is second to none and keeps your site fast.
- WP Rocket premium plugin
- – WP Rocket is our most trusted caching plugin for all WordPress sites! It’s recognized as the most powerful caching plugin by WordPress experts. From caching to DNS prefetching, it’s all here!
- WP Smush Pro premium plugin
- – In a click of a button, it will compress all your images and serve the correct size of the image for the container! If you’re looking for an automated and worry-free way to compress your images, this is what you’ve been looking for!
- Cloud backups (4x daily)
- – Your backups are saved daily on our secure cloud storage using Amazon S3 infrastructure. If anything happens, we have your core files and database stored remotely for easy access and 1-click restore.- Your backups are saved daily on our secure cloud storage using Amazon S3 infrastructure. If anything happens, we have your core files and database stored remotely for easy access and 1-click restore.
- Mobile & tablet optimization
- – We’ll do a full site audit to make sure all your pages pass Google’s mobile-friendly test and that your website works across all browsers and screen sizes.
- Complete malware removal
- – Your backups are saved daily on our secure cloud storage using Amazon S3 infrastructure. If anything happens, we have your core files and database stored remotely for easy access and 1-click restore.
